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FAQs

Visit our FAQs page for more information.

Reset Password

Problems logging in?  No worries, first try resetting your password.  You’ll need to know the username or email address associated to your user account.

Activate User Account

If you recently signed up and have not received your activation email, please check your spam box first.  If you activated your new account but have lost your username/password or did not receive the email…no fret we will help: Email Support

Customer Support

For customer support questions about your account, billing & payments, connecting your domain or issues with your website, please submit a ticket.

WordPress

Need help using WordPress? The WordPress software powers 27% of all websites on the internet today.

Seek Advice

Head over to our forums to get help and advice from the community, or start your own topics and discussions.

See What's New

Get useful tips and tricks on boosting your web presence, the latest news from the industry, and fresh updates about your Opte Website.

CloudFlare

Connect your custom domain to CloudFlare for easy DNS management, free SSL, and boost your site’s page speed ranking.

Use a Domain You Already Own

Do you already own a domain name? If you would like to use it here on Opte.Website all you need to do is “map” your existing domain to your site.

Domains

Your Opte Website comes with a free address, like example.opte.website. You can get rid of the .opte.website part and use a custom domain name instead, like example.com. (Haven't purchased your custom domain yet? It's easy.) Adding a custom domain is available to all...

Moving from a Self-Hosted WordPress to OPTe Network

If you would like to move your self-hosted WordPress.org site over to OPTe.website, you can follow the guidance here. Two cases to consider: Upgrading an existing website: Activate your theme and plugins from your OPTe WordPress dashboard. Import your existing content...

User Roles

User roles determine the access level or permissions of a person authorized (invited by an Administrator) to use a Opte.website site. Summary Administrator – nothing is off limits Editor – has access to all posts, pages, comments, categories, tags, and links. Author –...

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